While many factors influence customer loyalty, a well-run returns process has proven to drive repeat orders and improve consumer satisfaction. Paul Galpin of P2P Mailing outlines three points companies should consider when designing their reverse logistics.
To successfully manage export compliance, companies must fully understand export regulations and filing requirements, advises Scott Byrnes, Amber Road.
Supply chain visibility helps flag upcoming supply or demand problems, allowing a company either to take action to prevent disasters or to respond by activating backup plans, writes George W. Prest of Material Handling Industry of America.
Supply chain managers should work closely with compliance professionals and corporate tax specialists when making decisions about related-party transactions, writes J. Anthony Hardenburgh of Amber Road.
Greyhound partners with One Network to enhance parcel delivery business. Truck driver turnover increases,Urban Outfitters equips Nevada e-fulfillment center with state-of-the-art materials handling system. Shippers turn to spot market to find capacity and compare carrier rates. MSC Beatrice debut in Asia-U.S. trade signals new wave of larger containerships.
Lean concepts such as 5S, Visual Workplace, and Kanban help reduce motion waste to create safer, more efficient workplaces.
Supply chain managers must determine the best technology for their supply chain based on their specific organizational needs, says Krishna Rallabhandi of Four Soft.
As retailers look to grow their business, the challenge of keeping up with the market becomes exponentially greater—especially as new channels emerge, writes Editor Felecia Stratton. Supply chain management can help create balance between supply and demand.
New international supply chain optimization tools are capable of considering all appropriate shipment flows, modes, routes, and cargo to come up with an ideal workable plan – as often as needed and anytime things change.
New publications on supply chain and logistics topics such as warehousing, sustainability, and procurement help logistics professionals stay sharp. Here are some recent books on supply chain topics of interest.